Before the detailer arrives
A little preparation gives the detailer better access to the areas that need work and reduces time spent moving personal items. It also helps make the quote and appointment expectations clearer.
Remove personal belongings
Take valuables, child seats where practical, loose paperwork, shopping bags and items from door pockets or the boot. If something must remain, tell the detailer so it can be worked around safely.
Choose a suitable location
The vehicle should be parked somewhere safe and accessible, with enough room to work around it. Confirm any apartment, workplace, visitor-parking or access restrictions beforehand. Mobile availability depends on the site as well as the suburb.
Point out the problem areas
Mention pet hair, spills, odours, sand, tree sap or marks that matter most to you. Clear photos help the detailer judge condition and recommend the right package or add-on before arrival.
Check the practical details
Make sure the vehicle can be unlocked and moved if necessary. Confirm the address and contact number, and ask what access to water or power may be needed for your booking.
Know what happens next
AusCar confirms the service, starting price considerations and appointment details before work begins. If your car has unusual concerns, include them in the quote request rather than waiting until arrival.